Dear client - as of June 2020, Inspiring Pet Teaching is aiming to return to an increased level of service, & adjust to the "new normal" post-COVID-19-lockdown. This will mainly entail seeing clients online where possible (& for initial consultations/follow-ups), then getting together in person as required, & as long as it is safe to do so. As we work together, the health, safety & well-being of my clients, the population at large, & myself, is of paramount importance. I appreciate they may feel a little awkward & impersonal, but - aimed at preserving all of our health - I have put in place the following protocols, & ask that you follow them please:
I will aim to be with you at our appointed time (unless otherwise stated, I could be 15 minutes either side of this), so please do keep an eye out for me.
I will aim to call you on my arrival (mobile reception-permitting).
If I have been experiencing any symptoms of COVID-19 prior to our meeting, or have reason to believe I have been exposed, I will inform you ASAP & arrange to reschedule our meeting.
Please inform me as soon as you can, in advance of our meeting, if you have been experiencing any COVID-19-related (or suspicious) signs, or have reason to believe you have been exposed - we will then arrange to reschedule our meeting, or convert to an online/'phone session.
When I arrive, please make sure that your pet is secured away from me (as laid out in your appointment instructions - see links at the bottom of this page). Even if your dog is friendly, please ensure they are securely on lead/harness, & kept near you throughout the session (keep them happily engaged with you to prevent them wanting to approach me).
I will remain at least two metres away from you at all times.
Please remain at least two metres away from me at all times.
I will not handle your pet, & they should not approach within one metre of me. (Lovely as they may be, & much as I would like to interact!) This is because, like any "surface" pets' coats may act as fomites, therefore may carry unseen infected material.
Please open gates/doors, &/or manage any "touch point surfaces", etc. for me, so that I will not need to make contact with these.
I will demonstrate training/handling procedures, equipment, etc. from a distance. I will not give you equipment to handle, nor will I handle anything of yours.
I will sanitise my hands on arrival at the appointment, & request that you do too please.
Should we go inside your home, we will both need to wear face coverings for the duration of the time we are indoors. These should not be handled, removed or touched, & should entirely cover our noses & mouths.
If working indoors - as long as it is safe & possible to do so - all doors & windows should be kept as wide open as achievable for the duration of the appointment.
Where possible, please download & activate the NHS COVID tracing app (https://www.covid19.nhs.uk/help-downloading.html)
Please follow these guidelines in advance of & throughout each appointment we have together.
I will do all I can to ensure you feel safe, & have a safe, enjoyable & useful session, providing the high quality service I always aim to - as laid out in our Key Facts page.
CCAB Dog Behaviourist, dog trainer CCAB
Contact Linda! firstname.lastname@example.org